Customer Services

If you need assistance from one of our Customer Care Specialists, here's how to contact us:

Call us at:  631-667-1065 

email us at: customerservice@pncsports.com

 

Frequently Asked:

 

What if I need more information on product?

Our product information is provided by our suppliers and is complete to the best of our knowledge. Please call If you need assistance from one of our Customer Care Specialists.

When will my order ship: 

All orders are usually shipped within 24 hours expect for weekend. It may take additional time for customized item to leave the warehouse. We will update you with tracking information via email and in the My Account section of our website once available.

Why is my tracking not showing updates:

We ship wit UPS, USPS and Fedex. Several delivery carriers are experiencing delays due to high demand. Most of our shipments are delivering on time, but some may experience fewer updates during transit or show no movement until they reach your local delivery hub. Please check your tracking frequently for updates.

Do you accept returns: 

You can  return  new and unused products within 30 days of its delivery. For more details, please review our Standard Return Policy.